No. |
Judul Indikator |
Standar |
Mei |
Juni |
Juli |
Agustus |
September |
1. |
Kepatuhan Identifikasi Pasien |
100% |
95.4% |
85.31% |
92.97% |
98.19% |
99.19% |
2. |
Emergency Response Time (Waktu Tanggap Pelayanan Gawat Darurat ≤ 5 menit) |
100% (≤ 5 menit) |
100% |
98.9% |
98.64% |
100% |
100% |
3. |
Waktu Tunggu Rawat Jalan |
≤ 60 menit |
40.79 menit |
45.33 menit |
39.57 menit |
38.34 menit |
37.89 menit |
4. |
Penundaan Operasi Elektif |
< 5% |
0% |
– |
0% |
0% |
– |
5. |
Kepatuhan Jam Visite Dokter Spesialis |
≥ 80% |
92.85% |
100% |
100% |
100% |
– |
6. |
Waktu Lapor Hasil Tes Kritis Laboratorium |
100% (≤ 30 menit) |
– |
– |
– |
– |
– |
7. |
Kepatuhan Penggunaan Formularium Nasional |
≥ 80% |
96.70% |
91.7% |
92.8% |
92% |
93.66% |
8. |
Kepatuhan Kebersihan Tangan (Hand Hygiene) |
≥ 85% |
93.17% |
87.40% |
89% |
92.47% |
90.53% |
9. |
Kepatuhan Terhadap Clinical Pathway |
≥ 80% |
6.5% |
15.7% |
57.4% |
52% |
78.57% |
10. |
Kepatuhan Upaya Pencegahan Risiko Pasien Jatuh |
100% |
0% |
100% |
100% |
100% |
– |
11. |
Kepuasan Pasien dan Keluarga |
≥ 80% |
82.5% |
87% |
92% |
89.6% |
89.78% |
12. |
Kecepatan Waktu Tanggap Komplain |
> 75% |
100% |
100% |
100% |
100% |
100% |